One of EP Services’ partners in Ottawa, Ontario (Canada ) is looking for Multiple Medical Receptionists under IMP (International Mobility Program)❗
Location : Ottawa, Ontario (Canada )
1- JOB DESCRIPTION :
Medical receptionists work in public and private health sectors, including doctor offices, dental clinics, and hospitals. They balance customer service with critical administrative tasks to keep daily medical operations running smoothly.
2- DUTIES :
▪️ Patient Services: Greet arriving patients, register new profiles, verify health insurance or provincial health cards, and direct visitors to correct treatment areas.
▪️ Communications: Answer multi-line phones, screen and forward calls, take clear messages, and reply to general inquiries in person or online.
▪️ Scheduling: Book, change, or confirm patient appointments using manual or computerized EMR systems.
▪️ Clerical Tasks: Scan, fax, and file medical documents, manage daily mail, and update patient charts.
▪️ Financial Duties: Receive and record payments, handle credit card transactions, and issue receipts for third-party or uninsurable services.
3- REQUIREMENTS :
▪️Knowledge: Familiarity with basic medical terminology, provincial healthcare billing codes, and office safety rules.
▪️Experience: Prior customer service or general office experience; previous medical setting experience is a strong asset.
▪️Communication: Clear, polite verbal and written skills to talk with patients and medical staff.
▪️Organization: Strong time management and multi-tasking skills to handle busy waiting rooms.
▪️Interpersonal: Empathy, patience, and a calm attitude when dealing with stressed or sick visitors.
▪️Discretion: High integrity to protect private medical data.
4- BENEFITS :
▪️ Canada Pension Plan (CPP
▪️ Employment Insurance (EI)
▪️ Paid Leave
▪️ Workplace Safety Insurance:
▪️ Work-Life Balance
▪️ Professional Development
▪️ Programs like paid parental leave, child scholarships (e.g., BC), and financial/legal assistance through Employee Assistance Programs (EAPs)
Notice : This is a Partial Sponsorship position ! Partial Sponsorship de facto signifies that not all aspects of the procedures and process will fall under the entity’s prerogatives with regards to Foreign Workers recruitment. The company shall only cover your flight ticket and accommodation. However, in your home country, classification of your responsibility per se as an applicant shall be to handle your work permit / visa application fees when you submit your application to IRCC and the embassy of Canada that has jurisdiction over your application.
If you are interested in applying and would like more information, please, reach out to the Canadian Branch of EP Services via phone at +1 (613) 900-1574 or via email by sending your CV to customerserviceteam@epservices.agency.
